Effective Date: [21.07.2025]

Last Updated: [15.08.2025]

The JJCET Alumni Website is operated by the JJCET Alumni Association to foster lifelong relationships between alumni and the institution. This Refund Policy outlines the terms and conditions regarding membership fee payments and donations made through our website.

1. Membership Plan Payments

When you register for a paid alumni membership, your payment supports ongoing alumni services, event coordination, digital platforms, networking activities, and student-alumni engagement.

Refund Eligibility:

• Non-Refundable by Default: All payments made towards membership plans are non-refundable unless there has been a duplicate charge or a verifiable technical issue.
• Duplicate or Accidental Payments: If you believe you were charged multiple times or in error, please contact us within 7 days of the transaction to review your case.
• Failure to Access Membership Benefits: If technical issues prevent access to paid features and cannot be resolved within 14 days, you may be eligible for a partial refund, subject to review.

Refund Request Process:

• Email your request to [support@jjcetalumni.com] with the subject line: Refund Request – Membership
• Include the payment receipt, transaction ID, your full name, and reason for the request
• Requests will be processed within 7–10 business days
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2. Donations

All contributions made through our platform under the "Donate" or "Support Alumni Initiatives" section are treated as voluntary charitable donations to support alumni-driven initiatives, scholarships, events, infrastructure support, or student welfare activities.

Donation Refund Policy:

• Donations are non-refundable under normal circumstances
• Refunds may be considered only in cases of proven fraud, duplicate transactions, or technical errors
• Refund requests must be submitted within 7 days of the transaction date

Refund Request Process:

• Submit a request to [Insert Alumni Email Address] with the subject: Refund Request – Donation
• Provide the donation amount, transaction ID, date of payment, and reason
• The team will review the request and respond within 10 business days
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3. Processing of Refunds

• Approved refunds will be processed via the original method of payment
• Refund timelines depend on your bank or payment gateway, but usually reflect within 7–15 business days
• No cash refunds will be issued
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4. Contact Information

For all refund-related concerns or inquiries:

JJCET Alumni Office
Email: [support@jjcetalumni.com]
Phone: [+91-9629580481]
Website: [www.jjcetalumni.com]
Address: [J.J College of Engineering & Technology, Ammapettai, Poolangulathupatti(PO), Trichy, Tamil Nadu, India]

5. Policy Changes

We reserve the right to modify or update this Refund Policy at any time. Changes will be reflected on this page, and users are encouraged to review it periodically.